Team Member Account: Introduction

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How do I activate one and make it work?

What is a Team Member account?

A team member account is a separate standalone account with a unique ID number with the same subscription plan assigned. It is the same plan that is paid for on the primary (original) account.

How do I know if this feature is included in my package?

As of now we don't have the technical capability to list your current plan components in your dashboard settings. You can check this information in the plan description in Pricing or reach out to our Help Desk at

How do I activate it?

If the Team Member feature is included in your subscription plan, request that it be activated.

  1. Let your teammate register a separate account.
  2. Ask your teammate to provide you with the email he/she used.
  3. Your teammate will provide you with the login access

What should my teammate do next?

There are several ways your assistants can utilize their account. If for any reason you don't want to create a separate account for your VA or this feature is not included in your package, make sure to read this article.


If you have any additional questions or need more help, don't hesitate to reach out to us at

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